After-sales Service
After-sales Service
Standardized after-sales service system for North American consumers
Service Hotline
Official Panasonic North America customer support line. Available for product support, warranty inquiries, and service requests.
1-800-211-PANA (7262)
Mon–Fri 9AM–9PM ET · Sat 9AM–5PM ET
Warranty Policy
Panasonic products are backed by a standard 1-year limited warranty covering defects in materials and workmanship. Extended warranty options available for select categories.
✓ 1-Year Standard WarrantyExtended Available
Repair & Return Service
Initiate a repair or return request for your Panasonic product. Standard repair turnaround is 7–14 business days. Contact our hotline or visit an authorized service center to begin.
Call to Start a RequestFAQ & Troubleshooting
How do I register my product for warranty? +
Register online at panasonic.com/us/support/product-registration.html with your model number, serial number, and purchase date. Registration is recommended within 30 days of purchase.
What is covered under the standard warranty? +
The 1-year limited warranty covers defects in materials and workmanship. Damage from misuse, accidents, or unauthorized modifications is not covered.
How do I find an authorized service center? +
Visit panasonic.com/us/support/find-a-service-center.html and enter your zip code, or call 1-800-211-PANA (7262) for assistance.
What if my product arrives damaged? +
Document the damage with photos immediately and contact the retailer within 48 hours. For direct purchases, call 1-800-211-PANA (7262) to initiate a return or replacement.
How long does a typical repair take? +
Standard repair turnaround is 7–14 business days from receipt. You will receive an estimate and timeline confirmation before any work begins.